Published on January 10th, 2018 | by Gary Johnson0
Apple iPhone battery slow down gets investigated
Each year smartphone manufacturers bring out new devices to try and tempt consumers to part with their cash sometimes offering new features and higher specifications, but Apple has been coming under fire in recent weeks as the iPhone battery slow down gets investigated by authorities in two countries.
A couple of weeks ago Apple admitted to slowing down older iPhone models via a feature added to the iOS operating system for iPhone 6, iPhone 7, and iPhone SE models. Now in the US, Senator John Thune, has sent a letter to Apple CEO Tim Cook asking how the company kept track of customer complaints about processing performance.
The company has since slashed the price of battery replacements on the devices from £79 to £25 in the UK, and $79 to $29 in the US. Thune also asked if the company is going to offer rebates to customers that had paid full price for the battery replacement service before the price cut.
Meanwhile in Paris the Prosecutor’s Office is overseeing an investigation into the matter that is being conducted by the French consumer fraud group, DGCCRF. The news has also led to around 30 different class action lawsuits being filed against the company.
Were you aware of the slowdown in performance of your iPhone and will you be taking advantage of the replacement battery offer?